Microsoft Transformation of Professional Services in a Post-Pandemic World

Online Event


Microsoft Transformation of Professional Services in a Post-Pandemic World

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Against the backdrop of change and uncertainty, there's an immediate need for the finance and accounting function to evolve and shift from being reactive to being anticipatory and proactive. The megatrends of technology, demographics, and regulations and standards are driving massive changes in companies and firms.

There are no upcoming dates for this Webcast

Product information


How to evolve from being reactive to proactive

The Boston Consulting Group described the Fourth Industrial Revolution says, "…we will experience endless waves of disruption, and complacency can be the kiss of death."

The opportunity has never been greater, the stakes have never been higher, and the risk of doing nothing is growing every day. What's today's accounting and finance professional to do?

Join us to talk about getting your "mise en place" — setting the table for the future, so you can:

  • Leverage emerging technologies to increase efficiency and impact
  • Create a strategic approach to improve processes continuously

    Key Topics

  • Future of Finance
  • Digital shift

    Learning Outcomes

  • Identify the critical skills needed for the future of finance and accounting.
  • Recognize the latest trends facing business and finance.

    Who Will Benefit

  • Accounting a finance professionals

Professional development

This Webcast offers 2 hours of CPE credit.
Note on CPE Requirements and Credits
All learning resources available in the CGMA Store qualify for CPD for CIMA members.

Field of study: Business Management and Organization
Programme level:Basic
Access:This is a live event. You will have access to webcast on the date/time of broadcast and the archive for 3 months after the broadcast date.

Return and refund policy

  • Jamie Basilico

    Director, Professional Services Industry Strategist/CTO; Microsoft

  • Michelle Wallig

    CTO/Strategic Client Technology Lead, Professional Services; Microsoft

  • Charles Gautier, CPA

    Sr. Manager, WW Tax & Customs, Process & Technology Enablement (Microsoft)

  • Carmen White

    Director, Tax & Customs Process and Technology
    Carmen White is a Tax and Trade Process and Technology Director at Microsoft, where she oversees Tax operational activities, process improvements and technology deployments across all Tax functions. She has 20 years of Operational Transfer Pricing experience, having established this function at Microsoft in 2016 after managing operational transfer pricing activities at Hewlett Packard. Carmen received her MBA and her BS in Finance and Management from the University of Oregon.

  • Tom Hood, CPA, CITP, CGMA

    Tom Hood, CPA, CITP, CGMA is the EVP, Business Engagement & Growth, at Association of International Certified Professional Accountants (AICPA), and Business Learning Institute Division (BLI).

    His passion is helping CPAs and organizations be future-ready.

    A former executive director and CEO of the Maryland Association of CPAs (MACPA), he is considered one of the most influential leaders in the global accounting profession. Named the Second Most Influential Person in Accounting by Accounting Today Magazine since 2011, in 2012 Tom was named one of LinkedIn’s Top 100 Influencers. He was also one of the first five thought-leaders inducted into the Accounting Hall of Fame by CPA Practice Advisor.


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