Quality Management



Quality Management

  • Format

    Course - Online

  • Duration


Total quality management (TQM) is a structured approach to overall organisational management. You will see the processes that will improve the quality of an organisation’s outputs and the continual improvement of internal practices.

£35.00 (CIMA members only)


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Product information


Get it right the first time.

Instilling a culture that strives for zero defects is fundamental to TQM. You will find scenarios that will help you implement practices to help your organisation because the costs of correction are often much higher than the costs of prevention.

How does quality affect your role?

You should continuously review processes and identify me.

Put theory into practice

The course will enable you to apply TQM and business process improvement throughout your entire organisation, allowing you to ensure that errors are prevented before they occur with an emphasis on ‘total quality’ where products and services are designed. Acquire a deeper understanding of the TQM importance to your finance business partnering role.

This is a standalone course but if you’re interested in more of this type of learning while earning a designation, explore the CGMA® Finance Leadership Program.

Who should take this course?

  • Global accounting and finance professionals
  • Management accounting professionals
  • Internal auditor
  • CPAs in public practice
  • Supply chain finance professionals
  • QA managers

Professional development

This Course - Online offers 1 hours of CPE credit.
Note on CPE Requirements and Credits
All learning resources available in the CGMA Store qualify for CPD for CIMA members.

Format:Course - Online
Access:This is a digital product. You will have access to the content for a year after purchase date.

Return and refund policy

£35.00 (CIMA members only)


VAT calculated on checkout