MBAexpress: Key Concepts of Performance Management

Instructors: Peter Margaritis, CPA, CGMA, MAc; Jennifer Elder, CPA, CGMA, CIA, CFF, CMA

Format

Course - Online

Level

Intermediate

Duration

6 hours

This pack will prepare you to implement new business processes to drive results as well as identify the best use of key performance indicators to motivate, measure, evaluate and improve results.

Learning outcomes

Recognise how the balanced scorecard helps to align business activities to the vision and strategy of the organisation
Define business process improvement and recall the benefits of implementing lean principles
Identify the finance department's product, customers and opportunities to provide excellent customer service
Outline techniques for effectively managing change within your organisation
Recall the key elements of effective performance management
Recognise the core project management processes and how project management can impact change management

£119.00 (CIMA members only)

£149.00

VAT calculated on checkout

Product information

Overview

This pack includes six, one-hour courses which will prepare you to implement new business processes to drive results as well as identify the best use of key performance indicators to motivate, measure, evaluate and improve results.

This pack also saves you more than 30% when compared to individual MBAexpress course prices.

Topics discussed:

Balanced scorecard
Business process improvement
Excellent customer service
Effective change management
Performance management
Project management

Who should take this course?

CFOs, controllers, treasurers, and other financial managers

Professional development

This Course - Online offers 5 hours of CPE credit.
Note on CPE Requirements and Credits
All learning resources available in the CGMA Store qualify for CPD for CIMA members.

Field of study:	Personnel/HR
Prerequisites:	None
Programme level:	Intermediate
Duration:	6 hours
Format:	Course - Online
Access:	This is a digital product. You will have access to the content for a year after purchase date.

Return and refund policy

£119.00 (CIMA members only)

£149.00

VAT calculated on checkout

Instructors

Peter Margaritis, CPA, CGMA, MAc
Jennifer Elder
Jennifer Elder specializes in making the financially complicated simple, awesomely simple. She has seen all sides of the accounting profession starting in public accounting, was an Accounting Department Chair, and CFO in the private sector. She has worked in manufacturing and distribution, residential construction and development, software development, and angel investing. She is also involved in non-profits, sitting on the Board of Directors of Rude Ranch Animal Rescue.

Jennifer is currently President of The Sustainable CFO, helping business owners, executives, and CPAs enhance their success skills and find that elusive work-life balance. She also assists businesses in developing a strategy for integrating sustainability into strategic plans and day-to-day operations. In addition, Jennifer teaches finance at Antioch University New England, is a trainer with the AICPA and Business Learning Institute, and is a contributing writer for TriplePundit.

When it comes to instruction, Jennifer believes that in order for training to be effective it must be: approachable, applicable, interactive, and interesting. She focuses on finding the essence of a topic, explaining so that it can be understood at all levels, illustrates with real-life examples, creates opportunities to apply the knowledge, and does it with an infectious enthusiasm. Her goal is to ensure that everyone walks away with something they can use and apply immediately.

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