People & leadership
Format
Course - Online
Level
Basic
Duration
1 hour
This course discusses the importance of understanding both internal and external customers of finance teams and the skills needed to provide excellent customer service.
£39.00
VAT calculated on checkout
Many people think that customer service is limited to call centres responding to inbound calls and emails. In reality, all teams that provide deliverables are responsible for a product and, more importantly, excellent customer service.
This course discusses the importance of understanding both internal and external customers of finance teams and the skills needed to provide excellent customer service.
This Course - Online offers 1 hours of CPE credit.
Note on CPE Requirements and Credits
All learning resources available in the CGMA Store qualify for CPD for CIMA members.
Field of study: | Communications |
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Prerequisites: | None |
Programme level: | Basic |
Duration: | 1 hour |
Format: | Course - Online |
Access: | This is a digital product. You will have access to the content for a year after purchase date. |
£39.00
VAT calculated on checkout
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