Managing the help-rejecting complainer

NW Midlands - Port Vale Football Club

20 April, 2023

6:30 pm - 8:00 pm BST


Managing the help-rejecting complainer

Location: NW Midlands - Port Vale Football Club

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Do you struggle to move forward with the "help rejecting complainers" on your team? Look no further! This talk by Dr Michael Drayton will help you effectively manage and support these individuals, leading to increased productivity and a smoother work environment for everyone.

Booking information

Product information


Professional development

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Programme outline

Do you ever find yourself exhausted trying to solve someone else’s problems?

Have you someone in your team who asks for help to sort out a problem or situation, and when you offer a few suggestions, they spend ages telling you why your ideas won’t work, how they have tried all of those ideas before, and that they just don’t know what to do?

Don't miss this highly recommended seminar led by Dr Michael Drayton who will give you some practical tools to help you effectively manage and support the help rejecting complainer, leading to improved performance, reduced conflict and a smoother work environment for everyone.

You are welcome to bring a guest and as we have partnered with the Chartered Institute of Personnel and Development (CIPD) for this valuable seminar, you will have the chance to build your network with both institute's members. Book now so you learn:

  1. How to understand the help-rejecting complainer.

  2. Methods to empower the help-rejecting complainer to manage any problems independently.

  3. Ways to minimise excessive time spent with a help-rejecting complainer

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Booking information

  • 20 April, 2023 / 6:30 pm - 8:00 pm BST

    Location: Vale Park, Hamil Road, Burslem, Stoke-on-Trent, Staffordshire, ST6 1AW

    Price: £0.00 (CIMA members only)


    VAT calculated based on event location

  • Dr Michael Drayton

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    Dr Michael Drayton is an executive coach, organisational consultant and clinical psychologist.

    He teaches and coaches on the Executive MBA and Oxford High Performance Leadership Programme at Said Business School, University of Oxford.

    Mike is a Fellow of the Cabinet Office Emergency Planning College, specialising in psychological resilience and leading under pressure and a Fellow of the Royal Society of Arts.

    He is the author of ‘Anti Burnout: How to Create a Psychologically Resilient and High Performance Organisation‘ and ‘The Saboteur at Work: How the Unconscious can Sabotage ourselves, Our Organisations and Society.’

    Mike was educated at LSE, Oxford Saïd Business School and the University of Birmingham.