15 September, 2022
8:00 am - 9:00 am BST
Examine how your communicating style and personality preferences impact on the way in which you communicate.
All learning resources available in the CGMA Store qualify for CPD for CIMA members.
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Often the way that we communicate, our style and the words we use whether verbally or nonverbally runs a risk of not being received in the way that we intended.
Jackie Casey, founder and head coach of Jackie Casey Consulting Ltd, will deliver a presentation focussing on verbal and some non-verbal patterns of communication style, human emotion and how it can influence communication along with personality, all of which can have a negative impact on the recipient and may not be the message intended.
There will be a final round up of tips on managing your communication, influencing through communicating more effectively and sharing the ideas and thoughts from the group following group discussions.
In summary, you will discover:
How the words we use or don’t use impact our communication.
Methods to recognise how feelings impact the words we use verbally and non-verbally.
Being clear of your intention and outcome from the communication.